Trust & Security

DriveMyCar makes peer-to-peer car rental possible by adding 'trust'. We screen people before they are able to make a booking as we only want trustworthy people renting vehicles. We verify ID's and perform credit checks on Renters and collect a bond. We can arrange for a GPS tracker and immobiliser to be fitted to your car for extra peace of mind.

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You’re in Control

When a Renter is interested in renting your car you will be sent a booking request. You choose who you rent your car to, when to rent it and for how much. You can view Feedback about Renters previous transactions to find out more about them.

We’re here to help

Although DriveMyCar is an online business we’re still here to help you with any questions or issues that may arise. You can contact us by phone, email or Live Chat. See the Contact Us section for more details.

Insurance for Accident & Theft

While your car is being rented it is covered by the DriveMyCar Motor Fleet Policy which provides coverage for accidents and theft. The insurance cost is included in the price paid by the Renter. In the event of an accident, we will help manage the claims process to get your car back on the road as quickly as possible.

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Compulsory Third Party Personal Insurance

It is your responsibility to ensure that your car is covered by appropriate Compulsory Third Party Personal insurance. Depending on the state in which the vehicle is registered, you may need to amend your vehicle registration to ‘commercial’ or ‘business’. As the requirements differ from state to state you should contact you state registration authority and CTP insurer for more information.

Want Us to Manage Your Car?

If you are going overseas or don't have time to hand over your car to Renters, you can enrol in our Manage My Car service and we will look after your car for you. We conduct handovers with Renters, arrange servicing and provide secure storage if your car is not being rented.

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Roadside Assistance

Your car is covered by 24/7 roadside assistance while it is being rented. In the event that your car breaks down you may be liable for the cost of parts and labour.

Handover & Return

Once we have completed ID and credit checks and confirmed that payment has been received you can liaise with the Renter to confirm a handover time and location. We provide a handover checklist and inspection report to record details of the condition of the car at the start and finish of the rental. You are also encouraged to take photographs confirming the condition of the vehicle. Make sure your vehicle is cleaned before handover and has a full tank of fuel. The Renter is also required to do the same at the time of return.

Easy to Manage

DriveMyCar specialises in rentals from 7 days – 365 days so you don’t have the hassle of dealing with short-term rentals. We collect payments from the Renters and deposit the funds in your account. We provide a comprehensive rental agreement and terms and conditions so everyone understands their obligations.

Stand Out From the Crowd

Renters want to drive cars that are ideally suited to their needs and are well cared for. Use the Car Profile to ‘sell’ the advantages of your car and attract more Renters. Cars with good quality photos are more likely to receive rental requests. Be realistic about your pricing expectations. Are you willing to deliver your car to the Renter? Tell them where you are happy to deliver to. Do you want to offer extra free kilometres? Any special inclusions can be included on your car profile page

How to Maximise Your Rental Income

By far, the best way to ensure that your car is rented for the maximum possible time is to respond promptly to booking requests. Often Renters enquire about more than one vehicle, so if you are the first to respond you have the best chance of securing the rental. Make sure all of your contact details – email, home phone and mobile phone are up to date in the My Account section so we can easily contact you.

Servicing and Registration

As the Owner, you are responsible for maintaining your car, including tyres, and ensuring that it is regularly serviced and well-maintained. We can help arrange discounted servicing through our nationwide service agents. You are also responsible for ensuring that the vehicle registration and appropriate CTP is current.

Car Restrictions

DriveMyCar aims to provide excellent vehicles to Renters at affordable prices. To maintain the overall quality of the DriveMyCar fleet we place some restrictions
  • less than 10 years old
  • less than 150.000 kilometres
  • under $75.000 in value
  • well maintained with up to date servicing
  • registered with appropriate CTP insurance

For more information see our Owner Terms and Conditions