Trust & Security
Our role is to create a community of trusted people so that they can all benefit from the advantages of car sharing. We have created a range of features to ensure that your car rental experience is as safe and secure as possible.
PeerPass sets the standard for building trust in peer-to-peer marketplaces by verifying and managing online reputation. DriveMyCar uses PeerPass to provide a safe and reliable environment for their customers to interact. PeerPass is the product of over 5 years of technical development and leverages proprietary technology and industry leading identity, information and security products.
What does PeerPass do?
PeerPass leverages industry-leading identity services to verify in real time: Australian Driver's Licences, Passports and other documents directly with Government Agencies.
Through PeerPass, DriveMyCar can access comprehensive credit reports on local Renters, ensuring that only those with a good credit history gain access to vehicles.
Comments and feedback
We offer the opportunity for Owners & Renters to provide feedback on their rental experiences with other community members. This helps to foster positive behaviour within the community.
Social media verification
By connecting to social networks like Facebook and LinkedIn, members of the DriveMyCar community can further verify their identity and online presence. We never post anything to your networks without your permission. Update your verifications here.
Transactions are checked against a global database of credit card activity that can automatically deny or challenge suspicious transactions.
As well as PeerPass, DriveMyCar provides you with the following benefits:
DriveMyCar manages the end-to-end payment process. We collect payments from Renters via credit card and direct debit and hold a security deposit until after return of the vehicle. Rentals only proceed after an initial payment has been received.
We are here to help you before, during and after your rental. Our team is based in Sydney and you can contact us by phone, Live Chat or the Contact Form. Contact Us
All rentals are subject to the DriveMyCar Renter and Owner Terms & Conditions. Owners & Renters both sign a rental agreement confirming their responsibilities and obligations.
Normal comprehensive car insurance does not cover vehicles that are used for rental purposes so DriveMyCar has arranged an exclusive policy that provides coverage for accidental damage and theft, ensuring peace of mind for Owners and Renters. Learn more